Re: Inquiry Regarding Attendance Verification Coupons
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This post has been automatically translated.
We apologize for the inconvenience.
It is correct that coupons are issued on
a per-device basis. We confirmed that the coupon was issued after the check-in
mission was completed, but for some reason, it was not actually applied. We have manually issued the coupon, so
please check your account.
The date issue extends to the year 2126, but the problem occurred because the year was not displayed at the beginning. We will fix this along with the previous
error as soon as possible. Thank
you. >
>
>
Hello?
> >
I have two SMT-24 units. >
After the update, I obtained content coupons on both units through the “Attendance Check” event screen.
> >
However, when I checked “My Page” on the website, I found that I only had one coupon.
> >
I checked in on both devices—why do I only have one coupon? >
Aren’t coupons supposed to be awarded one per Smart Target? >
Also, the coupon validity period is listed as January 20, 2026, through January 19. Are these dates correct? >
>
>
As far as I know, Smart Target content requires a separate payment per target, so, >
if there’s only one coupon, I’m wondering if that means I can only access content for one Smart Target. That’s why I’m reaching out. >
>
a per-device basis. We confirmed that the coupon was issued after the check-in
mission was completed, but for some reason, it was not actually applied. We have manually issued the coupon, so
please check your account.
The date issue extends to the year 2126, but the problem occurred because the year was not displayed at the beginning. We will fix this along with the previous
error as soon as possible. Thank
you. >
>
>
Hello?
> >
I have two SMT-24 units. >
After the update, I obtained content coupons on both units through the “Attendance Check” event screen.
> >
However, when I checked “My Page” on the website, I found that I only had one coupon.
> >
I checked in on both devices—why do I only have one coupon? >
Aren’t coupons supposed to be awarded one per Smart Target? >
Also, the coupon validity period is listed as January 20, 2026, through January 19. Are these dates correct? >
>
>
As far as I know, Smart Target content requires a separate payment per target, so, >
if there’s only one coupon, I’m wondering if that means I can only access content for one Smart Target. That’s why I’m reaching out. >
>
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