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Re: Re: Inquiry About a Wireless Router~~ > Inquiry

    Re: Re: Inquiry About a Wireless Router~~

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    NAME 최고관리자
    COMMENT 7 HIT 8,295 DATE 25-11-17 09:56

    CONTENT

    This post has been automatically translated.
    We sincerely apologize for the inconvenience. When did you purchase the product you are currently using

    ? We
    suspect this issue may be caused by an outdated Android version on your SMT device.

    Products sold before February 24 have a different Android version, so depending on the purchase date, the Android system only supports chipsets up to the RTL8812AU.
    The NEXI NX-AC600BT and WiFi Module 5BK mentioned above use the RTL8821CU chipset and are compatible with SMT units sold after February 24. The easiest way to check the version of your
    SMT is to verify the storage capacity.
    SMT units sold before February 24 have 16GB of storage, while those sold after that date have 32GB. You can verify this in the Android
    settings under “Storage > Total Space.” 16GB
    units display “13GB,” while 32GB
    units display “27.7GB.”

    While we could sell wireless network adapters, we currently do not have any products in stock that use the RTL8812AU chipset. The products we can offer
    are the NEXI NX-AC600BT and the WiFi Module 5BK, both of which use the RTL8821CU chipset.

    We purchased a NEXT-1200AC unit to test it ourselves, but it was updated with a new chipset last year and is no longer compatible. Please note that the packaging design differs between
    the old and new versions.

    If you find this process too cumbersome, you can send the SMT to us for a full inspection, or you can replace the SD card yourself. We sincerely apologize for the inconvenience

    .  

    > >
    >
    If you connect a compatible wireless network adapter and turn on Wi-Fi in Android settings, the toggle button will turn green. >
    In this state, reboot the device (using the power switch) to use Wi-Fi.
    > If you’ve turned on the Wi-Fi toggle but it doesn’t activate and remains gray, this means the Android OS is not recognizing the wireless network card.
    > >
    What exactly is the model of the Wi-Fi adapter you’re using? >
    The NEXT-1200AC we used to sell had its chipset changed to RTL8812CU last year and is no longer compatible. >
    Since the product name is the same as the version that used the older chipset, please be careful when purchasing.
    >
    The two compatible wireless network
    cards currently available in Korea that we have verified are the NEXI NX-AC600BT and the WiFi Module 5BK.Please refer to the links below.
    > >
    NEXI NX-AC600BT (https://prod.danawa.com/info/?pcode=12911093&cate;=11330244#bookmark_product_information)
    > WiFi Module 5BK (https://www.hardkernel.com/ko/shop/wifi-module-5bk/) >
    >
    > >
    > >
    > When I turn on the Wi-Fi indicator in Settings, it doesn’t show up in green; instead, it appears black with an “on” label. If I reboot in this state, it shows as “off” again. What settings do I need to adjust? >
    > I checked while connected to a wireless router.
    > > I also checked the chip with the manufacturer... >
    > They confirmed that the chipset is indeed the RTL8812AU. >
    > And the other compatible wireless routers you recommended weren’t compatible either... >
    > >
    > >
    >

    COMMENTS

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    jong1582 COMMENTS

    jong1582 DATE

    Auto-translated I’ve tried both the old and new versions shown in the photo above. It didn’t recognize
    them... So
    , if I replace the SD card, will I be able to use Wi-Fi? Is it not possible to replace the
    SD card myself? Or, if I do replace it, how much will it cost?
    I checked, and it turns out my SMT product is an older model... It shows 13GB.

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    최고관리자 COMMENTS IN COMMENTS

    최고관리자 DATE

    Auto-translated If older wireless network cards don't work either, the issue may not be software-related. It appears that a diagnostic check is needed to determine the exact
    cause. Please contact us at
    1688-9373, and we will provide detailed instructions on how to proceed with the repair.

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    jong1582 COMMENTS IN COMMENTS

    jong1582 DATE

    Auto-translated Just because a box is round doesn't mean it's a multi-unit model. It's a round box, but... it was manufactured in 2025. And
    I've been trying to reach you at 1688-9373... but I can't get through
    ... ㅡㅡ;;

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    최고관리자 COMMENTS IN COMMENTS

    최고관리자 DATE

    Auto-translated We apologize for the delayed response. It appears that testing was conducted only with wireless network cards featuring the updated chipset

    . If
    that is the case, we believe you can resolve the issue by purchasing an updated SD card from us and replacing it yourself. However
    , to accurately identify and resolve the root cause of the problem, we recommend having the device inspected.

    SD card with the new firmware – 30,000 won Inspection fee after SMT
    receives the unit – 50,000 won (shipping not included)

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    jong1582 COMMENTS IN COMMENTS

    jong1582 DATE

    Auto-translated First, I plan to buy a new SD card and try replacing it. If that
    doesn't work, I'll send it in for an SMT inspection. How should I go about buying the SD card
    ? Please let me know the shipping
    costs and how to purchase it, and I'll buy it right away.

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    최고관리자 COMMENTS IN COMMENTS

    최고관리자 DATE

    Auto-translated Sorry for the late reply.

    Before purchasing an SD card, you can try creating one yourself using a new SD card. The link below
    provides instructions and the necessary files—just follow the steps.
    https://gunpower.com/bbs/board.php?bo_table=notice≀_id=95&page;=2

    If creating it yourself is too difficult, you can purchase one. The price for the SD card
    is 30,000 won. It has a capacity of 32GB
    and comes pre-installed with default content and Launcher version 2.7.0.8; the Android version is 4.4.4. Please complete your payment via the link below
    , and we’ll ship it as soon as we confirm your order.
    https://gunpower.com/shop/item.php?it_id=1764029155

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    jong1582 COMMENTS

    jong1582 DATE

    Auto-translated I bought the 32G version and updated it, and now my wireless router recognizes it~~ Thank
    you~~^^