Re: Purchasing SMT Downloadable content
PAGE INFORMATION
CONTENT
Hello, thank you for reaching out to GUNPOWER. We apologize for the inconvenience you experienced.
1. Website Checkout Issue
We have identified and resolved the temporary system bug on our online store. You can now add 'Virtual SWAT 2' and 'A-100' to your cart and complete your purchase normally. Please try checking out again at your convenience.
2. SMT Controller App
Please note that for older SMT models, the mobile controller app is unfortunately not supported due to hardware performance specifications and operating system limitations. This is a hardware specification limit rather than a defect or software lock on your unit.
We truly appreciate your patience and understanding. If you encounter any further issues, please let us know.
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> I am trying to purchase 2 additional games being 'Swat 2' and 'A-100' however upon checkout a message keeps popping up stating to "select shipping type" after ever attempt to select said shipping type, making sure all information boxes are filled, matching information for the orderer and recipient, refreshing the page on my phone and computer, logging out logging in, selecting one piece of content instead of both and yet still the same message. I can't use the app as either my SMT-24" bluetooth internal dongle/chip is damaged or the software has it hard locked to stay off as well with the WiFi. How am I supposed to purchase content if the site doesn't allow It or is bugged? Please advise.
>
>
1. Website Checkout Issue
We have identified and resolved the temporary system bug on our online store. You can now add 'Virtual SWAT 2' and 'A-100' to your cart and complete your purchase normally. Please try checking out again at your convenience.
2. SMT Controller App
Please note that for older SMT models, the mobile controller app is unfortunately not supported due to hardware performance specifications and operating system limitations. This is a hardware specification limit rather than a defect or software lock on your unit.
We truly appreciate your patience and understanding. If you encounter any further issues, please let us know.
>
>
> I am trying to purchase 2 additional games being 'Swat 2' and 'A-100' however upon checkout a message keeps popping up stating to "select shipping type" after ever attempt to select said shipping type, making sure all information boxes are filled, matching information for the orderer and recipient, refreshing the page on my phone and computer, logging out logging in, selecting one piece of content instead of both and yet still the same message. I can't use the app as either my SMT-24" bluetooth internal dongle/chip is damaged or the software has it hard locked to stay off as well with the WiFi. How am I supposed to purchase content if the site doesn't allow It or is bugged? Please advise.
>
>
- PREVPurchasing SMT Downloadable content 26.10.31
- NEXTController Disconnected 26.10.24
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