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Re: Re: Inquiry Regarding the Issue of Unable to Download Free Content After a Reset > Inquiry

    Re: Re: Inquiry Regarding the Issue of Unable to Download Free Content…

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    NAME 최고관리자
    COMMENT 0 HIT 17,906 DATE 24-08-12 11:18

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    This post has been automatically translated.
    Please check the version of the installed launcher first. The latest version of the launcher is currently
    2.7, which you can find in the upper-right corner of the boot screen or the Settings screen.
    If you have the latest version of the launcher installed, please perform a factory reset again and then try downloading the content once more. If the steps above
    do not resolve the issue, please refer to the link below to perform a manual USB update and update the launcher to the latest version first.

    If there is anything you do not understand or if the issue persists, please contact us via email or phone, and we will be happy to assist you. >

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    We apologize for the inconvenience. >
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    We will forward this to our engineers and resolve the issue as soon as possible.
    > Please note that it may be difficult to resolve this immediately over the weekend. We appreciate your understanding. >
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    > >
    >
    > When attempting to run free content downloaded in addition to the free content installed by default after a factory reset, a pop-up appears stating [content cannot be run.(This content is not registered.)] appears, preventing the content from running, and >
    > even if you delete it via Content Management in Settings and attempt to reinstall it, a pop-up appears stating that installation is not possible. >
    > >
    > >
    >

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