Re: As Application
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We apologize for the inconvenience.
Before sending in your product for
service, please contact us at 1688-9373. We’ll help you determine whether your issue qualifies for service and provide detailed information on the warranty period and the service process. Here’s
a brief overview.
Please place the SMT unit and the adapter back into the original product box, pack them securely so the product does not move around, and send them via courier. If you do not have the original product
box, you can purchase a service box from the link below and send it to us.
https://gunpower.com/shop/item.php?it_id=1717425575 Please note that you are responsible for any shipping costs incurred during the service
process.
Please send the package to: Gunpower, Room 201, Building A, Jeonju Information and Culture Industry Promotion Agency, 33 Ajung-ro, Wansan-gu, Jeonju, Jeonbuk. The product
warranty period is one year from the date of purchase. For products outside the warranty period, a service fee may apply depending on the issue.
Please note that issues resulting from damage to the product during use are excluded from the warranty. >
>
>
The screen keeps turning off, and I’d like to request after-sales service. Where should I send it? >
>
service, please contact us at 1688-9373. We’ll help you determine whether your issue qualifies for service and provide detailed information on the warranty period and the service process. Here’s
a brief overview.
Please place the SMT unit and the adapter back into the original product box, pack them securely so the product does not move around, and send them via courier. If you do not have the original product
box, you can purchase a service box from the link below and send it to us.
https://gunpower.com/shop/item.php?it_id=1717425575 Please note that you are responsible for any shipping costs incurred during the service
process.
Please send the package to: Gunpower, Room 201, Building A, Jeonju Information and Culture Industry Promotion Agency, 33 Ajung-ro, Wansan-gu, Jeonju, Jeonbuk. The product
warranty period is one year from the date of purchase. For products outside the warranty period, a service fee may apply depending on the issue.
Please note that issues resulting from damage to the product during use are excluded from the warranty. >
>
>
The screen keeps turning off, and I’d like to request after-sales service. Where should I send it? >
>
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